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Excel Manufacturing, Inc. -- Allen Oakleaf, President
"Twenty-three years ago when I started Excel, there were two
"employees"--my partner and myself. we knew what the priorities
were. Our communication was direct. As recently as 1994, communication
wasn't an issue. But when we achieved 170% sales growth in four
years and grew our work force to 110 people, the challenges of communication,
organization, systems and procedures for planning and implementation
became huge. Strategic Impact has been a catalyst for a lot of the
thinking we do. Bob provided us with a perspective we hadn't considered,
raised questions we didn't think of asking, and helped us grow into
a more integrated company."
IPHFHA - Tom Vrana, CPA, Executive Vice President
"Strategic Impact is very results oriented, without their knowledge,
skills, and creative approach to planning and risk identification;
we would not have been able to meet our disaster management objectives.
SI helped IPHFHA create its first risk management plan."
PC Boards Inc. - Dennis Steinman, President
"Our company had grown to become one of the top PC board manufacturers
in the nation, but after 15 years in the business, I was burned
out. I knew I needed to change the way I did business, but I didn't
know what or how. I did know I needed someone I could work with
who could help me figure out where to take the business. Bob Healy
helped me see what I could do and stayed with me while I made the
changes. In a few months, the changes we made in the operations
side of the business had impacted other areas of the business and
increased our overall profitability."
Pefekta, Inc. -- Julian and Linda Guerra, owners
"Strategic Impact held school here. They helped us view ourselves
differently in order for us to rise to the next level of sophistication.
We wanted to build a structure, not a bureaucracy. They helped us
get focused on the effort to reduce delinquencies. They helped us
get the information we needed out of a new manufacturing resource
planning and information system. They helped us complete our organizational
structure with the additions of a production inventory control manager,
engineering manager, human resources department and controller;
and find the people we needed. We've gone from 50% delinquent deliveries
to 3%. We know what's on the floor and what we've sold. From 1996
to 1997 we increased our sales 40% with only a 4% increase in labor."
IPHFHA - Charles Bruce, Vice President of Marketing
"Sometimes large companies have a strategic spreadsheet but
not a strategic plan. Bob has a systematic way of developing a tactical
plan by making you think about the philosophy of the business you're
in and the relationships between you, your customer, and your business.
A measurable result of the planning we did at IPHFHA (International
Pizza Hut Franchise Holders Association) was the approval of a million
dollar customer research project. Over 90% of the 3,000 Pizza Hut
franchisees participated. In addition to the high level of participation,
the results of the consumer research gave our franchisees the data
they needed to be confident in their discussions with Pizza Hut."
Protection Systems - Don Lewis
"Bob Healy helped me acquire my business. He listened to me
and helped me decipher what I wanted to do with my business by helping
me focus on growth opportunities."
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